Demonstrated advanced Excel VBA Macro expertise to automate a wide range of tasks, including Guest Surveys, Lease Agreements, Confirmation Letters, Advanced Reports with web scraping, and more.

For instance, I independently initiated and developed automation for the Guest Satisfaction Survey, drastically reducing the time required to generate reports from 20 hours per month (240 hours annually) to under 3 seconds. This automation also incorporated a trend forecasting feature based on guest comments, retaining human oversight for nuanced analysis to ensure accuracy and depth.

Additionally, I created an Excel VBA-powered lease generator that streamlined contract creation, reducing the process from 20 minutes to under 2 minutes—a tenfold efficiency improvement along with much improved error-free accuracy.

These innovations illustrate the transformative potential of programming in the hospitality industry.

In regards to why programming can revolutionize the hospitality industry, check my article published in the International Hospitality Media Platform - Hospitality Net here: Lea rn more.

VBA code that was used for Guest Survey automation

The report itself cannot be presented due to confidential reasons

Articles published on the hospitality net and eHotelier

Leaderboard of 2022

Leaderboard of December 2021

Upsold over 15,000 dollars total with being the upselling champion out of 40 associates YTD(Year To Date).

15,372$ + 1,983$ = 17,355$ Total

Current year total upsell + Last year's total upsell = Total up-to-date

Leadership and social activity in the university and at work.

Visionary Award Nomination - Line Manager of Q3 2024
Was nominated by the head of the department as the line manager of Q4 2024.
Member of the Executive Committee for Sharp-Speakers club.
Organized Weekly sessions for a group of 20 students.
Gave public speeches for presidential campaigns, public events, and weekly sessions.
Managed the club’s budget over a semester as a financial treasurer
Organized special events such as Halloween night stories/Christmas stories/Cussing night
Encouraged newly-arrived students to speak up and develop public speaking skills
Analyzed public speeches of other students and gave practical advice

Les Roches Student Ambassador.
Selected to represent the university out of the student body
Participated in marketing initiatives such as social media management as well as content creation and online meetings with potential students
Coordinated with other students to organize open days as well as tours for parents and new-coming students
Represented the university at various events ranging from the cultural night and hospitality innovation summit.