My name is Sultan. I’m a hotelier with a vivid passion for the hospitality industry.
I have worked in over 4 countries: Switzerland, France, the USA and Qatar spanning different departments and positions.
I’m currently employed as an Asst. Revenue Manager at Accor-Ennismore Joint Venture.
How did it all start?
One of my most vivid childhood memories is when I was around 6 years old. My family was attending the wedding in one of the banqueting restaurants in town. The atmosphere was breathtaking, and the design of the ballroom was absolutely fabulous followed by an endearing service provided by neatly and beautifully dressed waiters. I immediately told my mom that I wanted to work as a waiter. She burst out laughing dismissing my desire as a childish whim telling me “we will see once you grow up”.
Fast forward to my teenage years. I landed myself a position as an assistant gardener for our longtime family friend. Since he was managing a hotel, I also managed to be an errand boy for the front desk delivering small items to the rooms. Then everything changed once I talked with a school counselor.
I did not even realize that my childhood dream and my current positions were all under the category of jobs in the hospitality industry.
I immediately got interested in pursuing a career in that industry especially after the counselor mentioned that it would allow me to travel and get to know foreign cultures and people.
So here I am in the hospitality industry.
My strengths:
Strategic and Analytical
Results-driven with Commercial Mindset
Leadership and communication
Quick Learner
Designed and executed revenue strategies and tactics, leading to the highest Eid holiday performance in the six-year history of the property.
Successfully launched various package, driving an increase in RevPAR(Revenue Per Available Room) that was three times faster growth than the competitive set during the traditionally slow season.
Sold at least 7,200 room nights generating over 1,000,000 dollars in Revenue while working in Sales.
Upsold over 15,000$ dollars in room upgrades with being number 1 out of 40 associates in upsells YTD in the Front Office department. Learn more.
Streamlined event intelligence with automation: Developed and implemented a web scraping tool that automated data retrieval from the QT Tourism website, enabling real-time analysis of major city events and seamless comparison with Transient Business on the Books (BOB).
Automated the lease generation via Excel VBA and increased efficiency tenfold.
Wrote an Excel VBA Macro script for automating various tasks and reports starting from a few reports at night audit and ending with a guest survey, potentially saving up to 400 work hours per year. Learn more.
Trained a Sales Executive, Sales coordinator, Reservations Manager, cross-trainees and proactively organized Sales/Revenue analytics presentations to the Front Office and Reservation teams of 16 people total.
Nominated For the Visionaries Award – Line Manager of Q3 2024.
Being a student ambassador represented the body of over 1000 students for outside fairs, open-door days, and on social media for companies and potential students. Learn more.
Top-20 percentile among graduating batch by academic performance. Thus became a member of the Eta-Sigma-Delta hospitality honour society that tutors students from freshman, sophomore and junior years.
Expertise in advanced report generation, supported by a strong IT-understanding
Recommendations
“Sultan leads by example and is always willing to take on additional responsibilities to help the hotel be successful.”
- Phil Ray, General Manager, JW Marriott Indianapolis USA.
“Sultan Consistently demonstrates an impressive ability to deliver results in any situation.”
- Sujay Nadkarni, Regional Vice President of Revenue, Ennismore.
“Great working with Sultan. He has an amazing attitude, approach and high quality of work.”
- Cristian Truca, Resident Manager of Agora, Doha Autograph Collection.
For More Recommendations Click Here: Learn more
Work Experience At:
To top it all off, I have a well-rounded experience in the hospitality industry:
Assistant Revenue Manager
Reservations
Night Auditor
Sales Coordinator
Acting Residential Services Manager
Sales Executive
Acting FO supervisor
Concierge
Rotated through several positions at Les Roches such as Bartender, Barista, Housekeeping, and Kitchen Cook.
Banquet server
Stewarding
Assistant captain in a two-Michelin-star restaurant
“He who cannot be a good follower cannot be a good leader.”